RS Components Ltd (“RS”) is committed to safeguarding your privacy. Please read the following privacy statement to understand how your personal information will be treated when you use or register on the rsdelivers site, speak to a member of our customer services, visit a trade counter or otherwise interact with RS.
This privacy statement does not apply to personal information collected via DesignSpark, Connected Thinking, 'rs-online.com/web/' and 'rs-online.com/mobile/' or by our parent company Electrocomponents plc in the context of its corporate activities. Please refer to the privacy statements on these websites to learn more.
What personal information does RS collect?
RS collects personal information from you when you provide it to us directly, or through your use of our website, for example:
How does RS use my personal information?
Depending on how you use rsdelivers, your interactions with us, and the permissions you give us, we will use your personal information for the following purposes:
We rely on the following legal bases, under data protection law, to process your personal information:
With whom does RS share my personal information?
RS needs to share information with certain selected third parties in order to operate our business:
RS may also disclose personal information in cases where we believe the disclosure is necessary to protect the rights, property or personal safety of RS, our customers, employees or the public, or where we are otherwise legally permitted to do so.
Where does RS store my personal information, and how long for?
The Electrocomponents Group is a global group of companies, and RS also uses service providers based around the world. Consequently, your personal information may be processed in countries outside of Europe, including in countries where you may have fewer legal rights in respect of your information than you do under local law. If we transfer personal data outside the European Economic Area we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate safeguards. Please contact us if you would like more information about these safeguards.
Where we no longer have a need to keep your information, we will delete it. Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.
What does RS do to protect my personal information?
RS Components always aim to deliver the highest level of service and security to our customers and rsdelivers has been specifically designed with security in mind.
In order to ensure the security and protection of your personal details whenever you submit any sensitive information such as credit card number and account details, we use the following security methods:
How does RS use my personal information for marketing?
Unless you opted-out during your account registration and purchase, RS may send you emails, call or text you regarding RS products and services. In addition, we may occasionally send you direct mail about products that we feel may be of interest to you.
It is likely that some or all of these marketing messages may be tailored to you, based on what we know about you and/or your company, for example from your Online Personal Profile, your previous searches and browsing history on rsdelivers, and your purchase activity.
If you no longer want to hear from us, at any time you can:
You may also see adverts for RS on third party websites, including on social media. These adverts may be tailored to you using cookies (which track your web activity, to enable us to serve adverts to customers who have visited rsdelivers). Where you see an ad on social media, this may because we have engaged the social network to show adverts to our customers, or users who match the demographic profile of our customers. In some cases, this may involve sharing your email address with the social network. If you no longer want to see tailored ads you can change your cookie and privacy settings on your browser and these third party websites.
How can I access, update, correct or delete my personal information?
You can view and edit your Personal Profile information at any time by clicking on the 'My Profile -Update Details' section in My Account, which you can access anytime through the link in the navigation bar.
If you have forgotten your password, or have any other problems accessing the website, please contact us.
If you have a query regarding your personal information which you cannot resolve via your Online Personal Profile, please contact us using the details below. Under UK data protection law, you have the right to access (including in a machine-readable format), correct, and request the erasure of your personal data, and RS will comply with any requests to exercise these rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request.
Questions regarding this privacy notice should be directed by e-mail to: RICS_ExportOrders@rs-components.com
You are also entitled to contact the UK Information Commissioner’s Office if you have any questions or concerns regarding your personal information.
Updates to this Privacy Statement
We may change this privacy statement from time to time in order to reflect changes in the law, regulatory guidance or our data privacy practices in compliance with the law. When this happens and where required by law, we will provide you with a new or an updated notice detailing how the use of your personal information is changing and, if necessary, obtain your consent for the further processing.
This Privacy Statement was last updated in April 2018.